Tri-City Auto Care - Quality Auto Repair in Durham NC
 
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Tri City Auto Care
Tri-City Auto Care
1921 Garland Street
Durham, NC 27705
Call Today!
919-286-7600
American Car Care Center
 
Welcome to Tri-City Auto Care!
Frequently Asked Questions

Q. How often should I rotate my tires?
Your tires should be rotated every other oil change, or every 6000 miles. Neglecting to rotate tires is a major cause of premature tire wear.

Q. Is it really necessary to replace my timing belt at the recommended interval?
YES. The failure of a timing belt in many cars can result in major engine damage. The cost of repairing an engine with a broken timing belt is much greater than the cost of a timing belt replacement.

Q. What does it mean if my "check engine" or "service engine soon" light comes on?

There are many sensors and computerized components that manage your vehicle’s engine performance and emissions. When one of these fails, the "check engine" light is illuminated. Although your car may seem to run fine, it is important to have the issue addressed to prevent long-term problems.

Q. What should I do if my car starts to overheat?
This is a very serious problem – if your car overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! Do not attempt to check the fluid level in the radiator, you can get burned. The best thing to do is have your car towed to Tri-City Auto Care.

Q. When should I get my oil changed?
You should get your oil changed every 3000 miles or as recommended in your vehicle’s owner’s manual.

Q. How to make sure my car battery has a good electrical connection?
Battery cables and terminals should also be cleaned and inspected to make sure they provide a good electrical connection.

Q. What is synthetic motor oil?
Synthetic motor oils can be a good choice for high output, turbocharged or supercharged engines, vehicles that are used for towing (especially during hot weather), or vehicles that are operated in extremely cold or hot climates. Synthetic motor oils, although more expensive than mineral-based motor oils, can improve fuel economy and provide longer intervals between changes.

Q. When should I replace my car’s fuel filter?
To help ensure dependable, trouble-free performance, replace your car's fuel filter approximately every 30,000 miles or as recommended in your vehicle's owner's manual.

Q. When should I change my spark plugs?
For maximum fuel economy and peak engine performance, your spark plugs should be replaced every 30 months or 30,000 miles, unless your vehicle is equipped with 100,000-mile platinum tipped spark plugs.

Q. I need to replace a burned out fuse, what should I do?
Always replace burned-out fuses with ones of the same amperage (printed on the fuse) and note that if a fuse continues to "blow," you should have the circuit checked professionally by one of our technicians for defects.
Tri-City Auto Care Specials
Schedule An Appointment Online
Customer Testimonials
“I have found Tri-City to be very reasonable in cost and extrmely professoinal in service. Upon learning of Tri-City I no longer look for honest and trustworthy automotive service.”
- C. Chapman of Durham

“For a woman to need service work on her card this is the best shop for me to go to. It is clean and a comfortable place to sit and wait when needed. I don't feel like I'm in a dirty "man" place. Thanks guys! ”
- G. Sherron of Durham

“Tony covered my repair wunder warranty, and he couldn't have been nicer and more accomodating when he found out I was leaving town the next morning! This restored my faith in customer service. ”
- R. Bennett of Durham

“We always feel we can trust the service of our vehicle here. We are made aware of any potential problem and get to make the decision to complete repair without pressure. Staff is friendly and helpful.”
- D. Johnson of Durham

“It is always nerve racking to try and find honest and reliable automobile repair service. Tri-City has been a gem of a find. The experience from start to finish went above and beyond my expectations. They have gained a customer for the life of my car.”
- A. Carmon of Durham

“After taking my vehicle to another national store--this local business saved me time, money (I'm talking 100's of dollars), and were just SO NICE! What a great company”
- D. Snider of Durham

“My tire replacement was done exactly for the price quoted, on time. Very friendly reception. Ride to work made it an easy experience.”
- D. Rosenthal of Durham

“From the time I arrived, everyting was done in a timely fashion. After a general inspection I was told about things that I might want to take care of at some point but told they weren't crutial. I have always been treated as a equal person and not a dumb women. ”
- L. Bailey of Bahama

“Ken and Rhonda McCormick and the entire staff are always nice and rady to help you no matter what the problem. I trust all my family's cars with the. It is nice to know you can have that secure feeling when your children are driving on a trip. I would not take my car to anyone else. ”
- S. Riley of Hillsborough

“Your attention to customer service details is very refreshing as many businesses are lacking these days.”
- Rhonda B. of Graham

“You are without a doubt the BEST auto repair people I have ever met. If my car needs a major repair, I'll have it sent to your from New York for the repair.  You are a pleasure to deal with and I thank you.”
- Carlo G. of New York

“I really appreciate being able to support a local business. The personal level of care and service exceeded all expectations. I will not hesitate to recommend Tri-City to friends and associates.”
- Charles C. of Durham

“My truck now drives like it did when I bought it new.”
- Davin M. of Durham

“I really love how you all have enhanced your services and communication. You will definitely keep getting my business. Your service enhancements are better than Crown Honda at Southpoint.”
– James R. of Durham

“Thanks for helping me keep my car on the road. Great as usual.”

– Bonnie F. of Oxford

“The pick-up service you provide really saves me a lot of time. Thank you.”

– Anne T. of Louisburg

“Tri-City is my choice for all my automotive needs.”

– Beth R. of Durham

“Thank you and the cruise control is still working that Ken helped me with. Thanks again.”
– Ron C. of Durham

“Love the new location.”
– Jennifer R. of Franklinton

“I love going to Tri-City. The folks are always nice and very friendly. I have never had any problems or complaints with the service I received. Every time I call even at the last minute they are always able to get me in with a day. Thank you.”
– Darlene D. of Durham

“I recommend your shop all the time.”
– Hubert D. of Hillsborough

“I have been coming to Tri City Auto Care for years. If you want good quality work, visit Tri-City Auto Care. I promise you won’t go wrong. Thanks so much for all you do and keep up the good work.”
– Lawanda C. of Durham

"Very good service and friendly staff."

– J. Smith of Durham

"Thank you for your always friendly service. I have recommended Tri-City to others many times."
– W. Younts of Durham

"This was the most professonal shop I have been to. I would definitely recommend it to anyone that needs work done. The staff was very friendly and very helpful. I felt they were very honest people."
– D. Gressel of Durham
We Accept All Major Credit Cards!
"For the grace of God that bringeth salvation hath appeared to all men." Titus 2:11
 
Greater Durham Chamber of CommerceAmerican Car Care 5 Star AwardCoast to Coast WarrantyASE Certified TechniciansNAPAChildren's Miracle NetworkAmerican Car Care Center Credit Card Accepted